A structured 3-week collaboration to map your hidden processes
Luminic is a task mining platform built for SMEs — it captures how work actually happens across your teams, automatically surfaces process deviations and bottlenecks, and shows exactly where time and money are being lost. No consultants. No months of setup. Running in days.
Most companies have no visibility into how their processes actually work across teams. Luminic fixes this fast.
Process Observation
Capture how work actually flows via a lightweight app installed on employees' laptops. No IT project, no consultants. Live in days, not months.
Deviation Analysis
Identify where processes break down, where time leaks, and which deviations cost real money.
Optimization Recommendations
Surface optimization opportunities and automation candidates, ranked by business impact.
A structured 3-week collaboration where your real operations drive what we build
You walk away with a complete picture of your hidden process inefficiencies, a prioritized optimization roadmap, and preferred access to the platform as it grows. This is not a beta test. You are a co-builder.
Align.
Understand key pain points across processes, systems, and teams, and align on 1–2 target processes to explore.
Two 60-min callsInstall.
Install a lightweight Luminic task mining app on the laptops of employees involved in the process — with you or your IT team (Windows OS only, for now).
One 30-min callCapture.
Run the app for 2 weeks to gather enough data for analysis — the app turns on/off automatically as the laptop goes on/off.
2 weeksReport.
Receive your process intelligence report, with the process fully mapped and visible — the main value for you.
One 90-min callFeedback.
Share feedback throughout the project on what works and what needs improvement — the main value for Luminic.
OngoingPrivacy and security built into the architecture, not bolted on afterward
Encrypted end-to-end
TLS in transit, AES-256 at rest, role-controlled, audit-logged.
Local infrastructure
Dedicated AWS instance in your geography (EU region, e.g. Frankfurt). No shared cloud environments.
Never used for training
We never use customer inputs or outputs to train models — data stays within your own VPC/account isolation.
You control deletion
Data is purged within 30 days at the end of the program.
GDPR-aligned by design
Privacy built into the architecture, not bolted on afterward.
Next step — a 20-minute call.
No pitch deck — we want to hear about your operational problem first. If there's a fit, we'll outline exactly how the program works for your specific context.